Quality Systems Specialist for Metroselskabet
Do you want to play a central role in shaping Metroselskabet’s future way of working and help deliver future-proof transportation solutions? Do you want to work in a high-impact, cross-organizational business project and deliver a next-generation Quality Management System in Metroselskabet?
In response to the increasing complexity of our business, regulatory demands, and digital workflows, the strategic initiative of delivering a next-generation Quality Management system aims to redefine how we manage processes and quality across the organization. The outcome will be a new, digitalized system and way of working that is intuitive, scalable, compliant, and aligned with both current and future business needs.
Key responsibilities
- Co-lead the development and implementation of Metroselskabet’s new Quality Management System in close collaboration with the Digital Project Manager
- Act as Quality Subject Matter Expert, ensuring the new system meets internal business-critical needs and external regulatory standards
- Drive the transition from the current quality management system to the defined future state, ensuring smooth adoption across the organization
- Design and define future-proof processes that are adaptable to increasing project operation and maintenance complexity and regulatory requirements
- Collaborate with stakeholders across units to ensure the system is integrated, user-friendly, and supports modern workflows
- Facilitate workshops, gap analyses, and stakeholder alignment activities to capture business needs and translate them into scalable processes
- Ensure system compliance with applicable laws, standards (e.g., ISO), and internal governance frameworks
- Safeguard the long-term viability of key business functions through robust quality assurance frameworks and digital support
- Contribute to change management and communication strategies to support successful implementation and adoption
About you
- Bachelor’s or master’s degree in engineering, Quality Management, Systems Engineering, or related field.
- Proven experience (5+ years) in quality systems development, quality assurance, or process management—preferably within complex infrastructure, transport, or engineering environments.
- Strong understanding of quality and process frameworks (e.g., ISO 9001, risk-based thinking, continuous improvement).
- Experience working with or implementing digital quality/process management tools.
- Ability to navigate and drive initiatives in cross-functional and interdisciplinary settings.
- Proactive and visionary way of working
- Structured, analytical mindset with strong problem-solving skills.
- Excellent communication and stakeholder engagement abilities.
- Fluent in English (written and spoken)
What we offer
- A central role in shaping Metroselskabet’s future way of working.
- High visibility and influence across the organization.
- Collaboration with dedicated experts and project teams.
- An opportunity to work on a transformative digital initiative with long-term impact.
- A workplace characterized by professionalism, innovation, and sustainability.
Interested?
Application deadline: September 28th 2025
Process: 1st and 2nd interviews will be conducted during October 2025.
We would like to disclose that we use personality assessment as a part of the recruitment process.
For further information or if you have any questions, please contact Quality & Compliance Team Manager Lotte Maj Steffensen (LMS@m.dk).
In The Copenhagen Metro and Greater Copenhagen Light Rail you become part of an organization where you and your 350 colleagues solve a task of great importance: to deliver world-class metro and light rail, now and for the next many generations. It is a task that obliges. You will solve complex tasks in a professional community with good colleagues and managers who create good frameworks for innovative thinking. From day one, you'll make an impact as you bring in new ideas and take responsibility for our success. If you want to know more about working in The Copenhagen Metro and Greater Copenhagen Light Rail and see our other vacancies, then check our job site in English or in Danish